Accessibility statement - Angling licences and permits

This service is part of the wider NI Direct website. There is a separate accessibility statement for the main NI direct website.

This page only contains information about the NI Direct Angling, licence, permit and enforcement system.

This statement applies to the NI Direct Angling, licence, permit and enforcement system web based application accessible via the website.

This application is run by the Department of Agriculture, Environment and Rural Affairs (DAERA).   It is designed to be used by as many people as possible. The text should be clear and simple to understand. When accessing the app through the web browser, you should be able to:

  • zoom in up to 300% without problems
  • navigate most of the application using just a keyboard
  • navigate most of the application using speech recognition software
  • use most of the application using a screen reader (including the most recent versions of JAWS, NVDA and Voice Over)

How accessible this web application is

Parts of this web application are not fully accessible. For example:

  • The use of alternative text to ensure screen reader users can understand the content
  • Ensuring the colour contrast is high enough between the text colour and the background colour to make it easier to read.
  • Ensuring that when users navigate via keyboard or via other assistive technology that the focus is visible.
  • Currently the focus is very faint and is not of high enough contrast making it difficult for users to understand where they are on the page.

Feedback and contact information

If you need information in a different format please contact us by calling the NI Direct Contact centre who handle calls on our behalf at 028 38339748 or by email at and advise of:

  • the web address (URL) of the content
  • your name and email address
  • the format you need, for example, audio CD, braille, BSL or large print, accessible PDF

Reporting accessibility problems with this web application

We are always looking to improve the accessibility of this web application. If you find any problems not listed on this page or think we’re not meeting accessibility requirements contact us on 028 38339748 or email at we will investigate.

Enforcement procedure

The Equality Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’) in Northern Ireland. If you’re not happy with how we respond to your complaint, contact the Equality Commission for Northern Ireland (ECNI).

Technical information about this web application accessibility

NI Direct is committed to making its website and apps accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is not compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

The content that is not accessible is outlined below with details of:

  • the accessibility problem(s)
  • where it fails the success criteria.

We are currently working towards developing a timeline of when we plan to fix these issues and this will be updated when available.


Level A - 1.3.1 Info and relationships. On the customer portal HTML landmark tags are included in this page but not all the content is included within them. It is best practice to include all the content on the page in landmark tags.

Level A - 1.3.2 Meaningful sequence. On the customer portal one of the pages is in a logical reading sequence, however the “View basket” appears in the HTML code before the main heading.

Level A - 1.4.1 Use of Colour. Colour is not used as the only visual means of conveying information, indicating an action, prompting a response, or distinguishing a visual element.

Level AA - 1.4.3 Contrast (minimum).  There are many cases throughout the customer and distributor portal where the colour contrast between the text and the background is not high enough, making it difficult for some users to read.

Level AA - 1.4.11 Non-text contrast (added in WCAG 2.1). Overall, the radio buttons, dropdown lists and text field colours are not of high enough contrast with the background colour making them difficult to read, especially for those with visual impairments


Level A - 2.2.1 Timing adjustable. On a page on the customer portal there is a time limit that is set that cannot be turned off, adjusted or extended and there is no notification that the time limit has been reached the user is simply logged off. Notify the user when the time limit is inside.   

Level AA - 2.4.7 Focus visible. Throughout each page, the focus indicator is very faint and it is not always obvious which user interface component on the screen has been selected making it more difficult to navigate for both sighted users and for those with visual impairments.


Level. A - 3.2.2 On input.  On a page on the customer portal initially when the screen is displayed the “Duration” and “Do you wish to apply for a disabled licence?” are hidden. It is only when the date of birth is entered that the fields are shown.

Level AA - 3.2.4 Consistent identification. Components that have the same functionality within a set of Web pages are identified consistently.

Level A -  3.3.1 Error identification.  If an input error is automatically detected, the item that is in error is identified and the error is described to the user in text.


Level A - 4.1.1 Parsing.  In content implemented using markup languages, elements have complete start and end tags, elements are nested according to their specifications, elements do not contain duplicate attributes, and any IDs are unique, except where the specifications allow these features.

Level A 4.1.2 - Name, role, value.  For all user interface components (including but not limited to: form elements, links and components generated by scripts), the name and role can be programmatically determined; states, properties, and values that can be set by the user can be programmatically set; and notification of changes to these items is available to user agents, including assistive technologies.

Level AA (Added in WCAG 2.1) 4.1.3 Status messages.  In content implemented using markup languages, status messages can be programmatically determined through role or properties such that they can be presented to the user by assistive technologies without receiving focus.

Disproportionate burden

Not applicable.

Content that’s not within the scope of the accessibility regulations

As a web application published before 23 September 2018, we are required to comply with the web accessibility regulations from 23 September 2020.

PDFs and other documents

Many documents are non-accessible in a number of ways including missing text alternatives and missing document structure.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or other documents we publish will meet the required accessibility standards.

How we tested this web application

This web application was and is currently being tested for compliance with the Web Content Accessibility Guidelines 2.1 level A and level AA, and these tests have been carried out externally and independently.

We used the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to deciding on a sample of pages to test.

What we’re doing to improve accessibility

We are currently working towards developing a timeline of when we plan to fix these issues and this will be made available once completed.   

This statement was prepared on 14 October 2020. It was last updated on 14 October 2020.


Back to top