Traces-NT Contingency (How to pre-notify DAERA when Traces is offline)

Date published: 29 April 2022

In the event that Traces NT is unavailable for 1 hour** or more, contingency arrangements as set out in accordance with Article 46 of the IMSOC Regulation (Regulation (EU) 2019/1715) may be used. Please note, emailed pre-notifications will not be acceptable in any other circumstances other than those outlined in Article 46 (Regulation (EU) 2019/1715).


  1. Operators must obtain the agreement of the Border Control Post before implementing the following contingency plan (DAERA may update web site if made aware of major outage)
  2. Registered Traces NT customer can provide pre-notification of animals, products of animal origin and some non animal products products by filling out the relevant document, below, and emailing it as outlined in point 2
  3. Completed CHED documents created during contingency, along with relevant documentation***, must be emailed to both our admin office address and also the intended Point of Entry. Include date and time ETA in title of email along with business name.
  4. Incomplete or missing information may result in your pre-notification being rejected.
  5. Once Traces NT is back online, you, the customer, must retrospectively create an application for your consignment on Traces NT.

** Legislation requires the plan to be available if Traces NT is unavailable for 1 hour or more. Due to the large daily volumes of CHEDs in Northern Ireland. DAERA will only implement the plan where a consignment is expected at the point of entry within 4 hours of the Point of Entry

*** Keep document file sizes to a minimum

Contact Details for Point of Entries

Belfast Port---  Tel. 02890 378555

Larne Port---    Tel. 02828 260021

Warrenpoint Port---   Tel. 02894 426824

Admin Office---

Link to Plant Health contingency plan can be found here.

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