Accessibility Statement - Report an Incident

This website is run by Department of Agriculture, Environment and Rural Affairs (DAERA), Northern Ireland. We want as many people as possible to be able to use this website.

For example, that means you should be able to:

• change colours, contrast levels and fonts using browser or device settings
• zoom in up to 400% without the text spilling off the screen
• navigate most of the website using a keyboard or speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website aren't fully accessible:

• Some fields could use autocomplete functionality to enter name, email or phone, but do not

• Some text elements have low contrast

• The touch targets to enable the time selection are quite small

• Some ARIA attributes, which are used to make the web page work better for screen reading software, are used incorrectly

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the DAERA Helpline who will direct you towards the correct branch or division.

• email daera.helpline@daera-ni.gov.uk
• call 0300 200 7852

You can also contact the DAERA Helpline if you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille.

If you have a hearing difficulty you can contact DAERA via Text Relay using the Next Generation Text Service (NGTS). Making a call from a textphone dial 18001 + number. Making a call from a telephone dial 18002 + number.

There are also various Text to Speech applications available to use

If you cannot view the map on our contact us page, call or email us for directions.

Enforcement procedure

The Equality Commission for Northern Ireland is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Commission for Northern Ireland (ECNI).

Technical information about this website’s accessibility

DAERA is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

• Relevant fields appear to be missing autocomplete functionality to gather user details (name, phone, email) (1.3.5 Identify Input Purpose)
• Low contrast on 'required' asterisks due to light green background (1.4.3 Contrast (Minimum))
• Low contrast on orange ‘can not find your location’ panel (1.4.3 Contrast (Minimum))
• Low contrast on green ‘take a photo’ panel (1.4.3 Contrast (Minimum))
• The contrast ratio between text input border (#CCCCCC light grey) and the white background is only 1.6:1 which is below the 3:1 required ratio. (1.4.11 Non-Text Contrast)
• 2 x Choose time: Touch targets must be 24px large (2.5.8 Target Size (Minimum))
• Broken ARIA reference (4.1.2 Name, Role, Value)
• Choose time: Elements must only use supported ARIA attributes: ARIA attribute not allowed: aria-required (4.1.2 Name, Role, Value)
• Calcite-tooltip: Ensure every ARIA tooltip node has an accessible name (4.1.2 Name, Role, Value)
• 18 x ARIA role should be appropriate for the element: ARIA role presentation is not allowed for the given element (4.1.2 Name, Role, Value)

Disproportionate burden

• No applicable

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

• No observed issues

What we’re doing to improve accessibility

DAERA is actively engaged in improving the accessibility of its applications. As part of our 'UX Checklist', we require developers to design software with accessibility compliance built in. In those circumstances where compliance cannot be met, reasons for this should be documented, along with steps for addressing issues. We also endeavour to carry out user research to ascertain user requirements and conduct usability workshopping before launching new applications.

Preparation of this accessibility statement

This statement was prepared on 14 October 2026. It was last reviewed on 14 October 2026.

This website was last tested on 14 October 2026 against the WCAG 2.2 AA standard.

The test was carried out by DAERA Digital Services Division.

The following pages were tested:

• Report an incident (single page application)

We chose to test those pages which were most commonly used, and most representative of the general functionality and layout of the web application. Sample pages were tested for code compliance using the Axe and WAVE testing tools. The pages also underwent manual testing to ensure they adhered to the four Accessibility principles (Perceivable, Operable, Understandable, Robust). We also test using NVDA screenreader, and Adobe Acrobat Accessibility Checker (where applicable).

The full accessibility test report can be made available on request.