Accessibility statement - Seed Potato Labels

We want as many people as possible to be able to use this website. For example, that means you should be able to:

• zoom in up to 200% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• clearly understand the content and instructions of the website.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website aren't fully accessible:

• After a period of inactivity, the user will be required to sign in again.
• unsupported ARIA attributes used 
• orphaned form labels identified within the application
• user is unable to access the 'continue' button when using only the keyboard to navigate the application on the editing order details screen

What to do if you can't access parts of this website

If you need further information or assistance in using parts of this website, you can contact a DAERA Direct Regional Office.

• email DAERA Direct Regional Offices
• call 0300 200 7840

A DAERA member of staff will be able to help you with your request.

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any problems that aren't listed on this page or think we're not meeting the requirements of the accessibility regulations, contact the DAERA customer helpline on 0300 200 7852 or email daera.helpline@daera-ni.gov.uk.

If you are unhappy with the quality of service received, in the first instance, you can make a complaint to DAERA.

Enforcement procedure

If you remain dissatisfied with the Department’s final response to your complaint, you can refer your case to the Equalities Commission for Northern Ireland (ECNI), which is responsible for enforcing accessibility regulations. 
You can contact them.

Contacting us by phone or visiting us in person

Department of Agriculture, Environment and Rural Affairs
Clare House
303 Airport Road West
Belfast BT3 9ED

DAERA Headquarters map location

Call DAERA customer helpline on 0300 200 7852 or email daera.helpline@daera-ni.gov.uk.

If you have a hearing difficulty you can contact the Department via Text Relay using the Next Generation Text Service (NGTS).

• Making a call from a textphone dial 18001 + number.
• Making a call from a telephone dial 18002 + number.

There are also various Text to Speech applications available to use.

Technical information about this website's accessibility

DAERA is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Issues with technology

• Orphaned form labels identified - properly associate the label with its corresponding form control. (3.3.2 Labels or instructions)
• There is no mechanism to turn off or extend the length of the session (2.2.1: Timing Adjustable)
• Elements must only use supported ARIA attributes -  ARIA attribute is not allowed: aria-modal="true". (4.1.2 Name, Role, Value)
• User can still tab behind Rate It pop up - user should not be able to navigate throughout the screen behind the pop up until pop up screen has been closed. (2.4.1 Focus not obscured)
• Changing the orientation to a portrait mobile view causes an unusual layout of input boxes. (1.3.4 Orientation)
• User cannot access ‘continue’ button while editing order details using only the keyboard, meaning users who rely on the use of a keyboard will be unable to continue. (2.1.2 No Keyboard Trap)
• Status messages are provided for the user to confirm to cancel order but no status message is provided to show this action has been completed successfully. (4.1.3 Status Message)

Issues with text

• No known issues.

Issues with PDFs and other documents

• Some of our older PDFs don't meet accessibility standards - for example, they may not be marked up so they're accessible to a screen reader.
• Accessibility regulations don't require us to fix PDFs or other documents published before 23 September 2018 if they're not essential to providing our services. For example, we don't plan to fix older user guides for legacy applications.
• Any new PDF documents we publish will meet accessibility standards.

Issues with images, video and audio

• No known issues.

Issues with interactive tools and transactions

• No known issues.

How we tested this website

This website was last tested on 20/05/2026. The test was carried out by DAERA Digital Services Division.

We chose to test all pages within the application (as it was quiet small and they represented the general functionality and layout of the web application). The pages were tested for code compliance using the Axe and WAVE (Web Accessibility Evaluation Tool) Chrome extensions and NVDA screen reader. The pages also underwent manual testing to ensure they adhered to the four Accessibility principles (Perceivable, Operable, Understandable, Robust).

We tested all pages associated with the application. The accessibility evaluation report (HPRM ref) can be made available on request.

What we're doing to improve accessibility

The Department is actively engaged in improving the accessibility of its applications. As part of our 'Development Checklist', we require developers to design software with accessibility compliance built in. In those circumstances where compliance cannot be met, reasons for this should be documented, along with steps for addressing issues. We also carry out user research to ascertain user requirements and conduct usability workshopping before launching new applications.

This statement was prepared on 23 August 2021. It was last updated on 20 May 2026.