Skip to main content
Department of Agriculture, Environment and Rural Affairs Department of Agriculture, Environment and Rural Affairs An Roinn Talmhaíochta, Comhshaoil agus Gnóthaí Tuaithe Depairtment o' Fairmin, Environment an' Kintra Matthers

Main navigation

  • Home
  • Topics
  • Publications
  • Consultations
  • Contact

Translation help

Translate this page

Select a language

  • Arabic — عربي
  • Chinese (Simplified) — 中文简体
  • Chinese (Traditional) — 中文繁體
  • Dutch — Nederlands
  • Filipino — Filipino
  • French — Français
  • German — Deutsch
  • Hungarian — Magyar
  • Irish — Gaeilge
  • Italian — Italiano
  • Latvian — Latviešu
  • Lithuanian — Lietuvių kalba
  • Polish — Polski
  • Portuguese — Português
  • Romanian — Română
  • Russian — Русский
  • Slovak — Slovenčina
  • Spanish — Español
  • Ukrainian — Українська
  • DAERA helpline numbers

    Need help/advice?

    The following series of helpline numbers has been established in order to provide you with help and advice offering the best possible service based on your area of interest.

    Animal health & welfare and veterinary public health

    To contact your local DAERA Direct Office about information and services relating to livestock movements, trade, animal welfare, veterinary public health, and the prevention and control of animal diseases.
    Telephone: 0300 200 7840

    Cattle registration line

    Registration of cattle births, deaths and movements by telephone.
    Telephone: 0300 200 7855

    DAERA corporate services

    DAERA Headquarters, Press Office, information services and systems, human resources and facilities management.
    Telephone: 0300 200 7850

    Calls from Non-UK numbers or networks/international calls should contact +44(0) 28 9049 5780.

    Education and training

    Education and training courses provided by CAFRE.
    Telephone: 0300 200 7841

    Environment CAFRE Advisory Support

    To contact a CAFRE Advisor about Agri-environment schemes, Countryside Management advice including Cross-Compliance, Nitrates Directive (including Nutrients Action Programme and Derogation), Codes of Good Agriculture Practice, Farm Waste Management, Uncultivated Land Regulations and Field Boundary Removals.
    Telephone: 0300 200 7842

    Farming CAFRE Advisory Support

    To contact a CAFRE Advisor about Livestock, Crops, Commercial Horticulture, Equine, or Farm Business Management and Information Technology.
    Telephone: 0300 200 7843

    Food CAFRE Advisory Support

    To contact a CAFRE Advisor about Food Knowledge and Technology Transfer, Marketing Support to Food Businesses, Food Industry Training, Food Business Incubation Centre, Food Safety, Food Product Certification, Marketing and Quality Standards, Food Quality Systems, Food Innovation, Food Product Development, Food Analysis, Food Packaging, and Food Factory Design
    Telephone: 0300 200 7846

    Marine and Fisheries

    Marine environment including marine licensing. Aquaculture. Fish health. Foyle, Carlingford & Irish Lights Commission. Sea fisheries.
    Telephone: 0300 200 7840

    Food

    Knowledge and technology transfer. Marketing support to food businesses. Food industry training. Food Business Incubation Centre. Food Safety. Product certification. Marketing and quality standards.
    Telephone: 0300 200 7846

    Forests

    Timber production and marketing. Plant health controls for wood and bark, Woodland grants. Recreation and educational visits. For caravanning and camping bookings you will need to book directly on NI Direct.
    Telephone: 0300 200 7847

    Grants and funding

    Basic Payment Scheme, Environmental Farming Scheme, Young Farmers Scheme, agri-environment, farm, fisheries, forestry and rural development payments and grants.
    Telephone: 0300 200 7848

    Inland Fisheries

    Conservation and protection, Promotion and Outreach, management of the Public Angling Estate, rod licences and permits.
    Telephone 0300 200 7860

    Rural development

    Northern Ireland Rural Development Programme, Rural and community development, Farm diversification, Rural Champion, Rural Proofing, Rural White Paper.
    Telephone: 0300 200 7849

    Other enquiries

    If you know the name of the person you wish to speak to, please telephone 0300 200 7850.

    For all other enquiries, please contact the customer helpline on 0300 200 7852 or email daera.helpline@daera-ni.gov.uk.

    If you have a hearing difficulty you can contact the Department via Text Relay using the Next Generation Text Service (NGTS). Making a call from a textphone dial 18001 + number. Making a call from a telephone dial 18002 + number.

    There are also various Text to Speech applications available to use.

    Share this page Share on Facebook (external link opens in a new window / tab) Share on X (external link opens in a new window / tab) Share by email (external link opens in a new window / tab)

    Department footer links

    • Crown copyright
    • Terms and Conditions
    • Privacy
    • Cookies
    • Accessibility
    • The Northern Ireland Executive
    • The Executive Office
    • Department of Agriculture, Environment and Rural Affairs
    • Department for Communities
    • Department for Education
    • Department for the Economy
    • Department of Finance
    • Department for Infrastructure
    • Department for Health
    • Department of Justice
    • nidirect.gov.uk — the official government website for Northern Ireland citizens